Privacy Policy
Last Updated: July 2026
Isha Group (Pty) Ltd t/a Isha Logistics (Registration Number: 2019/528872/07) (“Isha Logistics”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit our website (https://ishalogistics.co.za/) or submit enquiries regarding our LP Gas transport and freight services, in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA).
- Information We Collect
We collect personal information directly from you when you complete contact forms, request quotes, or communicate with us via our website. This information may include:
- Identity & Contact Details: Full name, business name, phone number, physical/postal address, and email address.
- Commercial & Freight Information: Details related to your LP Gas transport queries, delivery routes, volume requirements, and supply chain specifications.
- Technical & Usage Data: IP addresses, browser types, operating systems, and website usage statistics collected automatically via cookies or standard internet logs.
- Purpose and Lawful Basis for Processing
We process your personal information strictly for legitimate business purposes and compliance obligations:
- To respond to your service requests, enquiries, and quotation submissions.
- To negotiate, conclude, and perform contracts for bulk LP Gas road transport and logistics services.
- To maintain internal record keeping, customer relationship management, and administrative functions.
- To ensure technical security, prevent fraud, and maintain website integrity.
- To comply with statutory obligations under South African transport, safety, and tax legislation.
- Disclosure of Personal Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only with:
- Operators & Service Providers: Trusted third-party service providers (such as IT hosting, cloud storage, or communications providers) who assist in running our website and business, bound by strict confidentiality and POPIA-compliant agreements.
- Legal & Regulatory Authorities: Statutory bodies or law enforcement agencies when required by South African law or legal process.
- Data Security & Storage
We employ appropriate, reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or destruction.
- Electronic records are stored on secure servers with restricted access.
- Information is retained only as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal retention periods.
- Cookies and Tracking Technologies
Our website uses standard session and functional cookies to ensure proper site navigation, form functionality, and user experience. You can set your browser to refuse all or some cookies, though some website features may not function as intended if cookies are disabled.
- Your Data Rights under POPIA
Under POPIA, you have the right to:
- Access: Request confirmation of whether we hold personal information about you and request a copy of that record.
- Correction: Request the correction, updating, or deletion of inaccurate, incomplete, or outdated information.
- Objection: Object on reasonable grounds to the processing of your personal information.
- Complaints: Submit a complaint to the South African Information Regulator if you believe your privacy rights under POPIA have been infringed.
- Third-Party Links
Our website may contain links to external third-party websites. Isha Logistics is not responsible for the privacy practices or content of external platforms. We encourage you to read the privacy notices of any third-party sites you visit.
- Changes to This Policy
We reserve the right to amend this Privacy Policy at any time to reflect changes in legal requirements or operational practices. Any updates will be published directly on this page with an updated “Last Updated” date.
Contact Details & Information Officer
If you have questions regarding this Privacy Policy or wish to exercise your POPIA data rights, please contact us:
- Company Name: Isha Group (Pty) Ltd t/a Isha Logistics
- Registration Number: 2019/528872/07
- Website: https://ishalogistics.co.za/
- Information Officer Contact: +27 61 442 7764